CarPart Global · Support
Order status.
Enter your order details and our team will reply with a full status update — including tracking as soon as it’s available.
Check your order
Faster options
Sign in to view your orders /account · instantYour order confirmation email also has a live tracking link — instant, no wait.
+1 (210) 645-5510
Mon–Fri 8–6 CT
Mon–Fri 8–6 CT
How it works
1
You send the formName, email and order number is all we need.
2
We pull your orderA real person checks warehouse & carrier status.
3
You get a full updateStatus, tracking number and ETA by email.
What each status means
Order placedPayment confirmed, order in our system.
ProcessingBeing picked & packed at the warehouse. Backorder = ships from supplier
ShippedWith the carrier — tracking number emailed to you.
DeliveredLeft at your address. 90-day easy returns start here.
Common questions
Where is my tracking number?
Tracking is emailed the moment your order ships. Check spam/promotions folders for a message from carpartglobal.com — or use the form above and we’ll resend it.
What does “Backorder Available” mean?
The part ships to you directly from our supplier’s warehouse instead of ours. It’s a confirmed order — transit typically adds a few business days, and you get tracking the same way.
Can I still change my shipping address?
If the order hasn’t shipped yet — usually yes. Send the form above with your order number and the new address in the message field, or call us for the fastest handling.