Privacy Policy

Car Part Global

Last Updated: January 2, 2026

 

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At Car Part Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website carpartglobal.com and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Create an account on our website

• Make a purchase or place an order

• Subscribe to our newsletter

• Contact our customer support

• Participate in surveys, promotions, or contests

• Leave reviews or feedback

This information may include:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (credit card details, billing information)

• Vehicle information (make, model, year, VIN)

• Account credentials (username and password)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address

• Browser type and version

• Operating system

• Device identifiers

• Pages visited and time spent on each page

• Referring website addresses

• Click patterns and navigation paths

• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly

• Performance Cookies: Help us understand how visitors interact with our website

• Functional Cookies: Remember your preferences and settings

• Marketing Cookies: Track your browsing habits to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Order Processing and Fulfillment

• Process and complete your orders

• Arrange shipping and delivery of automotive parts

• Send order confirmations and shipping notifications

• Handle returns, exchanges, and warranty claims

• Process payments and prevent fraudulent transactions

2.2 Customer Service and Communication

• Respond to your inquiries and provide customer support

• Send important updates about your orders or account

• Notify you about changes to our policies or services

• Request feedback and reviews

2.3 Marketing and Promotional Activities

• Send promotional emails about new products, special offers, and sales

• Provide personalized product recommendations based on your vehicle and purchase history

• Conduct surveys and market research

• Display targeted advertisements on our website and third-party platforms

2.4 Website Improvement and Analytics

• Analyze website usage patterns and trends

• Improve our website design, functionality, and user experience

• Develop new products and services

• Perform data analytics and generate business insights

2.5 Legal and Security Purposes

• Comply with legal obligations and regulatory requirements

• Enforce our Terms of Service and other policies

• Protect against fraud, unauthorized transactions, and security threats

• Resolve disputes and investigate complaints

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business. These may include:

• Payment Processors: To securely process credit card and payment transactions (e.g., Stripe, PayPal, Square)

• Shipping and Logistics Companies: To deliver automotive parts to your address (e.g., FedEx, UPS, DHL, USPS)

• Cloud Storage Providers: To store and manage data securely (e.g., AWS, Google Cloud)

• Email Service Providers: To send transactional and marketing emails

• Analytics Services: To understand website usage (e.g., Google Analytics)

• Customer Support Tools: To manage customer inquiries and support tickets

• Marketing and Advertising Platforms: To deliver targeted advertisements

These service providers are contractually obligated to use your information only for the purposes we specify and to maintain the confidentiality and security of your data.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your information.

3.3 Legal Requirements and Protection

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (court orders, subpoenas, warrants)

• Requests from law enforcement or government agencies

• Protection of our rights, property, or safety

• Protection of the rights, property, or safety of our users or the public

• Detection and prevention of fraud or security issues

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS certificates)

• Secure storage of payment information with PCI-DSS compliant payment processors

• Regular security audits and vulnerability assessments

• Access controls and authentication mechanisms

• Employee training on data protection and privacy practices

• Firewall protection and intrusion detection systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of your data in a structured, commonly used format.

5.2 Correction and Update

You have the right to request correction of inaccurate or incomplete personal information. You can update your account information directly through your account settings.

5.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., records required for tax or legal purposes, ongoing transactions).

5.4 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by:

• Clicking the "unsubscribe" link in any marketing email

• Adjusting your email preferences in your account settings

• Contacting us directly at privacy@carpartglobal.com

Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your orders and account.

5.5 Do Not Track Signals

Some browsers have "Do Not Track" features that allow you to instruct websites not to track your online activities. Currently, there is no standard for how websites should respond to these signals. We do not currently respond to Do Not Track signals.

5.6 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold

• Right to delete personal information

• Right to opt-out of the sale of personal information (we do not sell personal information)

• Right to non-discrimination for exercising your privacy rights

5.7 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent

• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. Children's Privacy

Our website and services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

7. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to these third-party sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

By using our services, you consent to the transfer of your information to the United States and other countries. We take appropriate measures to ensure that your personal information receives an adequate level of protection in accordance with applicable data protection laws.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of our relationship with you and provision of services

• Legal obligations to retain data (e.g., tax records, transaction records)

• Resolution of disputes and enforcement of agreements

• Business operational needs

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page with a new "Last Updated" date

• Sending you an email notification (if you have provided your email address)

• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Car Part Global
Customer Support: info@carpartglobal.com
Phone:+1 214 910 02 05

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12. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

 

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Thank you for trusting Car Part Global with your automotive parts needs. Your privacy and security are our top priorities.